Creating Teams
In this article, you will understand how to create a team.
Steps To Create a Team:
Click on the App Launcher in Salesforce.
Search for PowerRouter in the Search Bar. Click on the PowerRouter. This opens up the PowerRouter App. Click on the PowerRouter(Lightning).
To create a team, click on the People icon.
Click on the Create Team.
This opens up the Create New Team box. Type the team name and select the members for the team by checking the checkbox beside the name of the user. Click save.
You have created your team!
In the next article, you will understand how to set up team availability.