Release 1.346

What’s New?

• We have now extended our Duplicate and Merge functionalities to include Lead to Contact (L2C) matching, conversion and merging to the duplicate contact.
• You can now directly navigate to the Match Settings from the Check Domain/Alias component.
• Details of Merged Leads/Contacts can now be seen on the Merge Section of the Activities Page.
• You can now edit the email template and create custom templates for emails sent from each Route To component upon successful routing.

Bug Fixes:

• We have fixed the error produced when the same user is present in more than one Belongs to Queue/User Component.