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Welcome to PowerRouter Help Center
  • Home
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Console

Articles

Account Dashboard
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Opportunity Dashboard
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Console Dashboard for custom object
  • PowerRouter

    • Role of Powerrouter

      • Role of PowerRouter?
    • Setting up PowerRouter

      • Assigning PowerRouter Licenses
      • Installing PowerRouter
      • Granting access to Users
    • Getting Started

      • Getting started with PowerRouter
    • FAQ

      • Utilizing Operators for Diverse Field Types in PowerRouter
      • How to provide support access to PowerRouter?
      • How to change PowerRouter Running User?
  • Dashboard

    • Console

      • Account Dashboard
      • Lead Dashboard
      • Contact Dashboard
      • Opportunity Dashboard
      • Case Dashboard
      • Console Dashboard for custom object
    • Analytics

      • Articles coming soon
  • People

    • Teams

      • Creating Teams
      • Setting up Team Availability
      • Creating a holiday in Team page
      • Starting routing from specific member of team
      • Reordering members of Team
    • Users

      • Setting Caps on Sales Reps
    • Events

      • Creating Holiday in PowerRouter
    • FAQ

      • What are reassignment hours in a team?
      • How to add a member in a team?
    • Capacity Profile

      • What is a Capacity Profile in PowerRouter?
      • How to Create Capacity Profiles from Capacity Profile Page?
      • Capacity Dashboard
  • Router

    • Workflow Components

      • Making records eligible for routing
      • Routing records to different paths based on certain criteria
      • Segmenting Records Based On Capping, Availability or Percentage - Dynamic Segment
      • Matching a record with another record
      • Converting Leads into Accounts, Contacts and Opportunities
      • Sending Slack Notification
      • Adding records to Sales Cadence of High Velocity Sales
      • How to Fetch Leads from Campaign and Route to Team?
      • Assign to Queue
      • Person Account - Duplicate Component
      • Account - Duplicate Component
      • Salesloft Integration
    • Auditing and Tracking

      • Tracking Records Flow in Workflow
      • Tracking all Records routed by PowerRouter
      • What are Permanent failed records in PowerRouter?
    • FAQ

      • How to exclude PowerRouter Running User from Salesforce Duplicate Rule?
      • How to set up SLA?
      • How to set up email notifications for assignments in Workflow?
      • How to handle records with failed assignments due to inactive/unlicensed or unavailable users?
      • Load Balancer Distribution Algorithm
      • How to remove wrong associated domains from account?
      • Routing Algorithms in Route to Team in PowerRouter
      • How to add a custom object in PowerRouter?
      • How to create workflows for routing custom objects in PowerRouter?
  • Settings

    • General Settings

      • Starting or Stopping PowerRouter
      • Setting up Match Settings
      • Setting up Duplicate Settings
      • Customizing Merge Options
      • Account - Contact Association Corrector
    • Notification Settings

      • Why to set up Notifications?
      • Setting Up Assignment Notification
      • Setting up Admin Notifications
      • Setting up Manager Summary
    • Email Templates

      • How to add fields in the Email Template?
      • Setting Up Email Template
    • Integration Settings

      • Setting up Slack Authorization
    • License Settings

      • Queue Settings
      • License Settings
  • Duplicate and Merge

    • Duplicates

      • Person Account - Duplicates & Merge Page
      • Person Account - Duplicate Component
      • Account - Duplicate Component
    • Merge

      • Person Account - Add Merge Review
  • Power Pipeline

    • Power Pipeline Dashboard

      • Power Pipeline Console
    • Power Pipeline People

      • Power Pipeline - Creating your first Team
      • Power Pipeline - Creating an Event
      • Power Pipeline - Capacity Profile Page
    • Power Pipeline Territory

      • Power Pipeline - Setting up Territories
      • Power Pipeline - Live Territory Page
  • Release Notes

    • Version 1.500 Series

      • Release 1.501
      • Release 1.502
    • Version 1.400 Series

      • Golden Release (1.436)
      • Nexus Release (1.435)
      • Release 1.432
      • Release 1.431
      • Release 1.430
      • Release 1.426.2
      • Release 1.424
      • Release 1.420
      • Release 1.419
      • Release 1.418
      • Release 1.416
      • Release 1.414
      • Release 1.412
      • Release 1.411
      • Release 1.409
      • Release 1.405
      • Release 1.404
      • Release 1.403
      • Release 1.400
      • Show Remaining Articles (4) Collapse Articles
    • Version 1.300 Series

      • Release 1.346
      • Release 1.345
      • Release 1.332
      • Release 1.326
      • Release 1.324
      • Release 1.323

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